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Privacy Policy

1. Introduction

At The Cookery Cabin, we are committed to delivering fun, educational cookery classes while respecting and protecting your privacy.

 

This Privacy Policy explains how we collect, use, store, and protect your personal data. Please read it carefully and check it periodically, as it may be updated from time to time.

 

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Privacy Promise

The Cookery Cabin is committed to protecting your privacy and handling your personal data responsibly.

 

We will:

  • Only collect and use personal data where necessary for lawful business purposes

  • Use data to support and improve our services and customer experience

  • Never sell your personal data to third parties

  • Share personal data only where required by law or with your consent

 

You have the right to access, correct, or request deletion of your personal data at any time, in line with applicable law.

 

3. Personal Data

Personal data means any information that can identify an individual, either directly or indirectly.

 

This may include:

  • Name

  • Email address

  • Postal address

  • Telephone number

  • Dietary requirements and allergy information

  • Payment and booking information

 

4. How We Collect Your Data

We collect personal data when you:

  • Book classes or services

  • Register via our website or booking forms

  • Contact us by email, phone, or social media

  • Subscribe to marketing communications

  • Attend our cookery classes or events

 

For safeguarding purposes, we may also collect relevant health, allergy, or dietary information.

 

5. How We Use Your Data

We use your personal data to:

  • Process bookings and manage customer accounts

  • Deliver cookery classes safely and effectively

  • Meet legal and tax obligations

  • Respond to enquiries or customer service requests

  • Improve our services and website performance

  • Send marketing communications (where consent has been given)

 

6. Legal Basis for Processing Data

We process personal data under the following lawful bases:

  • Consent (e.g. marketing communications)

  • Contract (e.g. booking and delivering services)

  • Legal obligation (e.g. tax and accounting records)

  • Legitimate interests (e.g. website analytics and service improvement)

 

7. Data Sharing

We do not sell personal data.

 

We may share data only where necessary:

  • With trusted service providers (e.g. booking systems, accounting software, cloud storage)

  • Where required by law (e.g. HMRC or safeguarding authorities)

  • Where necessary to deliver services safely

 

All third-party providers are required to handle data in compliance with UK GDPR.

 

8. Data Retention

We retain personal data only for as long as necessary:

  • Booking and customer records: duration of service relationship + up to 6 months

  • Safeguarding-related forms: up to 6 months after last attendance

  • Financial and tax records: 7 years (legal requirement)

  • Email correspondence: up to 1 year

  • Marketing data: until consent is withdrawn or renewed

 

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Restrict or object to certain types of processing

 

10. Data Security

We take appropriate technical and organisational measures to protect personal data, including password protection, encrypted systems, and secure storage.

While we take all reasonable steps to protect your data, no method of online transmission is completely secure, and we cannot guarantee absolute security.

 

11. Cookies

We use cookies to improve website functionality and user experience.

Cookies do not store sensitive personal information and are used for:

  • Website performance

  • Analytics

  • Shopping/cart functionality

  • User experience improvements
     

You can manage or disable cookies through your browser settings.

 

12. Contact Details

The Cookery Cabin
Data Controller: Triona Chapman
Email: triona@thecookerycabin.co.uk

 

For any questions about this Privacy Policy or your personal data, please contact us.

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