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Code of Conduct (Class Leaders)

1. Purpose

This Code of Conduct sets out the professional standards of behaviour expected from all class leaders delivering services on behalf of The Cookery Cabin. It supports safeguarding, promotes high-quality practice, and ensures a safe, respectful, and inclusive environment for all children, families, and class leaders.

 

2. Professional Conduct

Class leaders must:

  • Act in a professional, respectful, and courteous manner at all times

  • Maintain appropriate professional boundaries at all times in line with our safeguarding policy which can be found here

  • Avoid language or behaviour that may be perceived as offensive, dismissive or inappropriate in a family setting

 

3. Equality, Diversity and Inclusion (EDI)

The Cookery Cabin does not tolerate:

  • Discrimination

  • Harassment

  • Victimisation

 

This includes behaviour related to:

  • Race or ethnicity

  • Religion or belief

  • Sex

  • Gender identity or gender reassignment

  • Disability

  • Sexual orientation

  • Age

  • Marriage and civil partnership

  • Pregnancy and maternity

 

Class leaders must:

  • Treat all individuals fairly and equally

  • Use inclusive and respectful language at all times

  • Avoid making assumptions based on appearance, background or personal characteristics

  • Be mindful that comments made in informal conversation can still have impact

  • Be mindful that children and families may interpret language differently

 

Class leaders are expected to:

  • Demonstrate cultural awareness and sensitivity at all times

  • Avoid stereotypes, assumptions, or generalisations about individuals or groups

  • Consider the impact of language when referring to places, communities, or people

 

4. Safeguarding and Environment

Class leaders must:

  • Create a safe, inclusive and supportive learning environment

  • Ensure all children feel valued, included and are treated equally

  • Recognise that behaviour towards parents impacts the child experience

  • Report any safeguarding concerns immediately in line with The Cookery Cabin safeguarding procedures which can be found here

 

5. Communication Standards

Class leaders must;

  • Communicate respectfully with children, parents/carers and other class leaders

  • Maintain professional communication at all times, including in digital platforms and messaging apps used for work purposes

  • Avoid public criticism, confrontational or dismissive responses

  • Escalate concerns promptly to management and avoid engaging in disputes with parents/carers or service users

 

6. Online and Social Media Conduct

  • Class leaders must maintain professional boundaries at all times when using digital communication platforms

  • Personal social media contact with parents or children is not permitted

  • Any online communication relating to The Cookery Cabin must remain professional and appropriate

 

7. Complaints and Concerns

Class leaders must:

  • Report any complaints to the business owner immediately

  • Cooperate fully with any investigation

  • Not engage directly with complainants once a matter has been escalated

  • Maintain strict confidentiality at all times in relation to complaints, incidents, and investigations

  • Do not discuss complaints with other parents, children, or external parties

 

8. Breach of Code

Failure to meet these standards may result in:

  • Immediate suspension from sessions pending investigation, where appropriate

  • Termination of contract

  • Restriction of future work

 

9. Acknowledgement

All class leaders must confirm that they:

  • Have read and understood this Code of Conduct

  • Agree to adhere to these standards

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